Aftersales.

Technology to digitalise your service center and create a paperless environment.

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Electronic Vehicle Health Check (EVHC)

autoVHC is a comprehensive Electronic Vehicle Health Check (eVHC) product from Snap-on Business Solutions, a business unit of Snap-on Incorporated. We are the authorised distributor for autoVHC in the MENA region.

autoVHC helps repairers to efficiently inspect, identify, communicate and sell additional work required during every workshop visit. autoVHC is a leading provider of automotive solutions aftersales technology. Since 2007 autoVHC electronic vehicle health check (eVHC) software has helped dealerships worldwide generate more than$1Billion dollars of service business.

The platform is multi-lingual, allowing manufacturers to establish a standardised VHC process across their networks, delivering consistency of customer experience in keeping with their preferred brand values.

The state-of-the-art mobile walk-around vehicle inspection feature can adapt to retailers of all sizes and any processes already in place. The system helps service workshops improve efficiency and identify additional repair issues, generating a complete vehicle inspection report which can be sent to the customer in an easy to understand format resulting in additional workshop sales.​

 

autoVHC is now fully integrated with the leading DMS providers in the market.

 
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autoVHC helps service centers

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Improve Efficiency and Promotes Additional Workshop Sales.

Technical Animations

Service advisors can find explaining vehicle repairs to customers difficult due to the technical aspect, especially when the customer has left the workshop and has to be contacted via telephone to get approval for essential repairs.

The result in customers failing to understand the technical language can result in a loss in service and repair revenue opportunities.
 

Our technical animations solution is a cloud-based product containing over 450 service and repair animations that get the message across in a simple, engaging and effective way.

Benefits

  • Increase service and repair opportunities

  • Service advisor can show how each part of the car works visually

  • Can demonstrate what might happen if the issue being explained is not attended to,

  • Promotes up-sell opportunities that are typically difficult to explain via text alone.

Integrating Technical Animations with autoVHC makes the acceptance process of the quotation easier

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Our service center app gives customers the convenience of scheduling a service or repair directly on your business app. Aailable 24/7 to visitors to book their appointments.

 

With the option to create a full service booking module, part sales and more.

 

This fully integrated and accessible Automotive platform delivers an outstanding customer experience while increasing business recognition and customer loyalty.

Service Center App

Benefits

  • Create personalised customer accounts on your app.

  • A Personalised App in business design and branding.

  • Your own company app in the app store.

  • Higher conversion on bookings.

  • Aailable 24/7

  • Customer appointment confirmation and reminders through the app

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All our Aftersales Technology?

These are just some of our Aftersales solutions. Click below, to view them all.