ONLINE SERVICE CENTER & PARTS

It is critical to provide optimized and connected systems that support more productivity and efficiency to your service reception, parts and workshop staff to create a seamless working environment.

 

Using leading aftersales technology, we have created a quick and easy online portal for a busy Service center. Creating an online environment for your service center, allows not only a digital booking and sales center, but promotes new business and leads to the service center.

 

When combined with our marketing and re-targeting technology, your business can reach a wider audience.

Business insights in the one place

Managing your customer's experience in the Automotive sector is uniquely complex, which makes intelligent technology vital.

Our Automotive business intelligent tool provides a simplified stream of Aftersales Business Intelligence and insight all in one place.

 

The ABI tool offers the opportunity to report on custom defined KPI's in a common dashboard format, across multiple markets yet with the flexibility to adapt as the priorities and needs of your business change. 

Intelligently run your online service booking

A well-functioning appointment system is the first step towards a successful service center, this achieved by using the latest technology. The platform isn't just a simple booking system, but it uses intelligent data based on history and predicts customer behaviors to communicate proactively and incentivizes customers to your online booking platform.

 

Our system has been designed by Automotive experts that understand the customer journey, available 24/7 to all customers via desktop, tablet and mobile to book their appointments. The platform ensures higher conversion on bookings and fewer dropouts but balancing between simplicity for the user but advanced enough to drive customer behaviors.

When paired with our Chatbot it provides the extra support and streamlines interactions between customers and services, enhancing customer experience.

Next Generation re-targeting advertisements.

Retargeting is an extremely effective online advertising method that targets bounced-off website traffic and focuses on re-engaging customers via online ads that will persuade them to return to your website. Using our fully interactive ads, it allows shoppers to browse vehicles on other websites they visit and through our intelligent re-targeting, it displays the key vehicles and features the shopper has previously interacted with to promote them returning to your website.

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Sensus is the industry leader in providing a complete portfolio of digital products and solutions for the automotive industry. 

We are the official provider in the Middle East, Asia Pacific and Africa for our digital technology. Our Dealer Management System - Titan DMS is built by the leading developer and supplier of cloud-based software solutions for automotive dealers and manufacturers worldwide.