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Introducing Sensus AI

  • Writer: Sensus Technology
    Sensus Technology
  • Sep 4
  • 2 min read


The Future of Customer Engagement in Automotive

Customers expect instant answers, consistent follow-up, and a seamless experience. Too often, opportunities are lost because people are busy, systems don’t connect, or enquiries come in after hours.

 

Sensus AI changes that. Built by automotive technology experts, it’s your AI engine that thinks and speaks like a real salesperson - only faster, more accurate, and available at all hours.

It doesn’t just respond, it engages.


Inbound AI – Data-Driven Customer Engagement

Our Inbound AI Agent is not a chatbot. It’s a data-driven, always-on AI sales assistant built into your dealership website. It engages visitors 24/7, answers questions on vehicles, finance, trade-ins, and service, qualifies leads, and can book appointments instantly.

 

Behind the conversations is a powerful layer of data. Inbound AI provides complete visibility in real time tracking enquiries, capturing intent, and showing ROI across every interaction. 

 

Even if a visitor doesn’t leave their details, the system captures valuable insights that feed back into the Sensus AI Hub.

 

This makes customer engagement measurable, transparent, and profitable


.Outbound AI – Intelligent Follow-Up. Your built-in follow-up AI specialist. 

Through the Sensus AI Hub, it uses your customer and lead data to automatically send timely, personalised messages across WhatsApp, SMS, email, or voice calls.

 

It re-engages cold leads, reminds service customers, and it also follows up on eVHC red and amber work, ensuring urgent and recommended repairs are not overlooked.

 

Outbound AI keeps communication going, driving higher conversions and stronger retention without adding more work to your team.

, qualifies, and rives action, making sure no lead is lost and no customer is left waiting.


 
 

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©2025 Sensus DWC LLC

Sensus is a Middle East-based company that provides automotive digital software and solutions for OEMs, dealerships, marketplaces, and service centers. Technology that improve the efficiency of your dealership operations and enhances communication with customers. Our technology include AI software, virtual vehicle merchandising software, automotive applications, digital service center technology, a Middle East-tailored DMS and more.

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